This guide will walk you through the steps to setup Facebook as a new channel with Chatdesk Teams.

  1. Please open your Chatdesk Teams dashboard. From here, please visit Settings > Channels > Facebook > Add Facebook Account
  2. Login with a Facebook Account that has admin access to your company’s FB Pages 
  3. Authorize Chatdesk to view the list of FB Pages
  4. Select your company FB Pages you would like to be tagged

Your Facebook account is now linked with Chatdesk Teams!

All Facebook posts, comments, and messages will automatically be sent to Experts as they are received.

If you have any further questions regarding the setup process, please do not hesitate to reach out to us. You can book a time slot here to meet with our customer success team to get your questions answered.

Did this answer your question?