This guide will walk you through the steps to setup Zendesk as a new channel with Chatdesk Teams.

  1. Please open your Chatdesk Teams dashboard. From here, please visit Settings > Channels > Zendesk Email > Add Zendesk Account
  2. Add your Zendesk subdomain (If you need help finding your Zendesk subdomain - link)
  3. Login with an account that has admin access to your company’s Zendesk

Your Zendesk account is now linked with Chatdesk Teams!

All Zendesk emails will automatically be sent to Experts as they are received.

If you have any further questions regarding the setup process, please do not hesitate to reach out to us. You can book a time slot here to meet with our customer success team to get your questions answered.

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