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Facebook Integration Setup Guide for Trends
Facebook Integration Setup Guide for Trends

Automatically tag posts, comments, and messages in Facebook with Chatdesk Trends

Team Chatdesk avatar
Written by Team Chatdesk
Updated over a week ago
  1. Please open your Chatdesk Trends dashboard. From here, please visit Settings > Channels > Facebook > Add Facebook Account

  2. Login with a Facebook Account that has admin access to your company’s FB Pages 

  3. Authorize Chatdesk to view the list of FB Pages

  4. Select your company FB Pages you would like to be tagged

All Facebook posts, comments, and messages will be tagged automatically as they are received. Click “Explore” at the top of the screen to return to the main dashboard. You can use the “Channels” drop down to filter feedback by channel.

If you have any further questions regarding the setup process, please do not hesitate to reach out to us. You can book a time slot here to meet with our customer success team to get your questions answered.

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