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Intercom Integration Setup Guide for Trends
Intercom Integration Setup Guide for Trends

Automatically tag emails and chats received in Intercom with Chatdesk Trends

Team Chatdesk avatar
Written by Team Chatdesk
Updated over a week ago
  1. Please open your Chatdesk Trends dashboard. From here, please visit Settings > Channels > Intercom > Add Intercom Account

  2. Login with an account that has admin access to your company’s Intercom 

All emails and chats will be tagged automatically as they are received in your Intercom. Click “Explore” at the top of the screen to return to the main dashboard. You can use the “Channels” drop down to filter feedback by channel.

If you have any further questions regarding the setup process, please do not hesitate to reach out to us. You can book a time slot here to meet with our customer success team to get your questions answered.

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