This guide will walk you through the steps to setup TikTok as a new channel with Chatdesk Trends.
Before you get started, please ensure the correct permissions are enabled as described in this article.
Login with the your company’s TikTok account
Authorize Chatdesk to view TikTok messages
Your TikTok account is now linked with Chatdesk Trends!
All Organic TikTok Comments will be tagged automatically as they are received. Click “Explore” at the top of the screen to return to the main dashboard. You can use the “Channels” drop down to filter feedback by channel.
If you have any further questions regarding the setup process, please do not hesitate to reach out to us. You can book a time slot here to meet with our customer success team to get your questions answered.